Protecting your privacy is very important to us. You will find below a detailed description of how we handle your information.
1. Information you provide
The information collected via the forms on the site www.kahleditions.com is recorded in a database accessible only by KAHL EDITIONS LTD.
They are intended only for use in connection with commercial relations between the user and KAHL EDITIONS LTD.
2. Information we collect
By checking the mandatory consent box before submitting each form on the website www.kahleditions.com, you explicitly authorize the storage and processing of your data in order to help process your requests.
You authorize www.kahleditions.com to contact you to maintain the commercial relationship.
2.1. Data collected when you are creating your customer account
In order to create your account and to access to the ordering process, you must provide us your contact information, considered as personal: your name, your contact details (email and postal address and telephone number).
2.2. Data collected when you contact our customer service
You may send us personal data when you contact customer service, so that we can process your requests. Especially in the case of a quote request or making contact via one of our online forms.
2.3. Data collected automatically
In accordance with the laws and regulations in force, certain data is automatically collected when you browse www.kahleditions.com. Among these data, we collect in particular the following information:
• Device and browser used when browsing our site
• IP adress
• Date and time of your visit to our site
• Browsing behavior on our website: pages of our website that you have visited, duration of your browsing, etc.
In accordance with the regulations, we inform you that:
• The data collected automatically are not combined with the data collected via our forms.
• The data collected automatically are only anonymous statistics
• We have no way of tracking your behavior outside of our website
3. User rights
You have the right to access, rectify and / or delete data concerning you at any time by contacting our IT department by post:
KAHL EDITIONS LTD - 27 old Gloucester Street - London WC1N 3AF - UK
Your request must be accompanied by a copy of an identity document; and must be sent by registered mail with acknowledgment of receipt.
The person responsible for the file has a maximum period of 2 months from the request, whether it was made by post.
The CNIL specifies that if the request is incomplete (absence of the identity document, for example), the person responsible for the file is entitled to request additional information: the deadline is then suspended and runs again once these elements have been provided.
In accordance with articles 15 to 22 of the GDPR regulation, you have the following rights:
• Art. 15: right of access
• Art. 16: right of rectification
• Art. 17: right of erasure
• Art. 18: right to restriction of processing
• Art. 19: right of notification of rectifications, erasures, limitation
• Art. 20: right to data portability
• Art. 21: right of opposition
• Art. 22: right not to be subject to profiling
The limits to the right of access are specified on the CNIL website and can be viewed by clicking here.
4. Data retention period
The retention periods for your data vary depending on the state of the rules to be applied in compliance with the legal bases:
• Article 6.1.b of the GDPR
• Article L123-22 of the French Commercial Code
• Simplified standard of CNIL NS-048
As an indication, you will find below the retention periods of the main data collected via www.kahleditions.com:
Commercial files (management of customer and prospect files, management of the commercial relationship): with some exceptions, data retention according to the length of time necessary for the management of the commercial relationship.
Order management (preparation, monitoring, shipping): 10 years.
Customer area (access to customer account, contact details and customer information): with some exceptions, data retention for the length of time necessary to manage the commercial relationship.
Commercial prospecting (announcement of new products / services, promotional communication, dissemination of satisfaction surveys): retention of customer data for the duration of the commercial relationship, then 3 years from their collection.
Payment by bank card (conclusion of an online sales transaction): secure payment, without storing bank card numbers.